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Home » Solutions » Managed Hosting + » Specifications

Managed Hosting + Specifications

The following table gives you a more in depth view of all that comes with our Managed Hosting + package.

Managed Hosting + starts at approximately $1,500 per month, the entry point for a configuration of three to five servers. You'll find this competitive with other managed hosting solutions that do not come with OS33 Portal Desktop technology, or our experienced cloud IT service delivery capabilities.

To learn more about External IT, or to find out how much Managed Hosting + would cost your particular company (or how much you would save), scroll over the Get Started heading above or get in touch at your convenience. Each of the headings below shows you what comes with MH+.

01

Applications

Managed Hosting +

Web and Win-based Apps

Productivity:

Microsoft Office Standard / Professional hosted via Citrix; Microsoft OfficeWeb pre-integrated

Email:

Outlook with dedicated Exchange Environment

File System:

Distributed Windows file system + dedicated SharePoint environment, both integrated with Portal

Accounting:

Any web or Win-based application: Dynamics, Sage MAS, SAP, Advent, etc.

CRM/Other Business Apps:

Any custom, web or Win-based application: MS CRM, Sugar, Salesforce.com, etc.

Custom Application Management:

Available

PDA Access:

Portal Mobile or traditional view; customizable

VOIP:

Integrated with Skype; can be integrated with ShoreTel, Avaya, Cisco, etc.

Scanning:

Local and/or direct scan to hosted session

Printing:

Local print, Citrix auto-create, and/or self-service network printing via Portal

Software Licensing:

Monthly SPLA and/or client-owned licensing can be applied
For Application Hosting capabilities and details click here.
02

Infrastructure

Managed Hosting +

Hosted Private Cloud

App/Citrix Servers:

Dedicated application server farm to client spec

Mail Servers:

Build your own Exchange/mail environment; various HA/replications levels available

File Servers:

Dedicated file servers with optional DFS

Storage:

Private dedicated SAN-based storage, optional DFS

Web Servers:

Dedicated web farm to client spec

DB/SQL Servers:

Dedicated server farm to client spec

SharePoint:

Dedicated SharePoint environment

Other:

Provision any server(s), storage, replication, failover or other infrastructure.
For Cloud Infrastructure capabilities and details click here.
03

The Portal

Managed Hosting +

OS33 Portal features:

Limited / Full; toggled user by user depending on individual need

2-Factor Authentication:

Optional, recommended

For Portal Desktop features and capabilities click here.
04

Collaboration

Managed Hosting +

Mail:

Dedicated Exchange Environment

Archiving:

Optional, recommended

SharePoint:

Dedicated SharePoint Environment, fully integrated with Portal

Blackberry Synch:

Dedicated or Multi-tenant BB server(s)

ActiveSync

Dedicated or Multi-tenant ActiveSync servers
For Collaboration features and applications click here.
05

Security and Availability

Managed Hosting +

Backup & Retention:

Hourly/continuous snapshots of file system, flexible backup frequency and retention, based on requirements

Exchange Replication:

Exchange Multi-site Continuous Replication Mgmt

Server Protection:

Continuous Protection available for any server; roll back to any point in last 48 hours

SQL Mirror:

DB mirroring in Single-site and Multi-site modes

Distributed File System (DFS):

Customizable DFS (across multiple DCs/Cloud Provider and/or client on-premise)

Disaster Recovery:

DR Plan management and testing; uses pooled/reserved failover infrastructure

Off-site Replication:

Continuous

MPLS Network:

Optional

For Security and Availability details click here.

06

Support

Managed Hosting +

Support type:

Support for internal admins; escalation support for end user issues and/or ticket pass during off hours

Hours:

24 x 7 x 365

On-site Support:

On-site technician dispatched with guaranteed response time

Tech Acct Mgmt:

Dedicated TAM with minimum weekly interaction

Project Mgmt:

Available for managing various client projects

For Support capabilities and details click here.

  • Overview
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