The following tables gives you a more in depth view of all that comes with our EL IT package. Every company is different, of course. The type of data backup you need, the number of servers, the range of business applications, these and many other variables ultimately determine the cost.
The typical range per user for EL IT is $85 to $175 per month, competitive with lesser cloud solutions that do not come with OS33 Portal Desktop technology.
To learn more about External IT, or to find out how much EL IT would cost your particular company (or how much you would save), scroll over the Get Started heading above or get in touch at your convenience. Each of the headings below shows you what comes with EL IT.
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01
Applications
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Enterprise Level IT
Web and Win-based Apps Productivity:
Microsoft Office Standard / Professional hosted via Citrix; Microsoft OfficeWeb pre-integrated Email:
Outlook with Exchange [Gmail available as lower cost option] File System:
Hosted Windows file system + SharePoint, both integrated with Portal Cloud File Manager; file access also available via mapped local drive Accounting:
Any Web/Win-based application: QuickBooks, Dynamics, Sage MAS, Popular SaaS applications, etc. CRM/Other Business Apps:
Any custom, web, or Win-based application: MS CRM, Sugar, ACT!, Salesforce.com, etc. Custom Application Management:
Available PDA Access:
Portal Mobile or traditional view VOIP:
Integrated with Skype; can be integrated with ShoreTel, Avaya, Cisco, etc. Scanning:
Direct scan to hosted session Printing:
Local print, Citrix auto-create and/or self-service network printing via Portal Software Licensing:
Monthly SPLA and/or client-owned licensing can be applied For Application Hosting capabilities and details click here. -
02
Infrastructure
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Enterprise Level IT
Hosted Hybrid Cloud App/Citrix Servers:
Dedicated application server(s)
Mail Servers:
Multi-tenant or dedicated Exchange Server(s) File Servers:
Multi-tenant or dedicated server(s)
Storage:
Private dedicated SAN-based storage
Web Servers:
Dedicated web servers to client spec; Multi-tenant for Office Web Apps DB/SQL Servers:
Dedicated DB server(s), Multi-tenant SQL Server SharePoint:
Multi-tenant or dedicated SharePoint environment Other:
Provision any server(s) For Cloud Infrastructure capabilities and details click here. -
03
The Portal
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Enterprise Level IT
OS33 Portal features:
Full
2-Factor Authentication:
Optional
For Portal Desktop features and capabilities click here. -
04
Collaboration
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Enterprise Level IT
Mail:
Outlook with Exchange [Outlook with Gmail available] Archiving:
Optional SharePoint:
Fully integrated with Portal Blackberry Synch:
Optional ActiveSync
Optional For Collaboration features and applications click here. -
05
Security and Availability
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Enterprise Level IT
Backup & Retention:
Hourly snapshots of file system, daily backup with flexible data retention (1 week to 7 years)
Exchange Replication:
Exchange Local Continuous Replication Mgmt
Server Protection:
Optional Continuous Protection, Roll back to any point in last 48 hours
SQL Mirror:
DB mirroring optional
Distributed File System (DFS):
Customizable DFS (across multiple DC/Cloud Providers and/or client infrastructure)
Disaster Recovery:
Optional DR plan management and testing; uses pooled failover infrastructure
Off-site Replication:
Daily
MPLS Network:
Optional
For Security and Availability details click here. -
06
Support
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Enterprise Level IT
Support for:
Full help desk for all end users; escalation support for internal help desk, ticket pass, various plans
Hours:
24 x 7 x 365 On-site Support:
On-site technician dispatched with guaranteed response time
Tech Acct Mgmt:
Dedicated TAM with minimum monthly interaction
Project Mgmt:
Available for managing various client projects
For Support capabilities and details click here.
