External IT

Open the headings below and you'll see the full range of options we offer for each of the 6 components you'll need to build a complete custom cloud computing solution.

01

Applications

	Custom Configure
	Web and Win-based Apps
Productivity:	MS Office Std/Pro, OfficeWeb, Google Apps, Mix and match
Email:	Exchange/Outlook, BPOS Exchange, Outlook/Gmail
File System:	Windows file system, DFS, SharePoint
Accounting:	Any web or Windows based application
CRM/Other Business Apps:	Any web or Windows based application, including custom application.
Custom Application Management:	Available
PDA Access:	Portal Mobile customizable
VOIP:	Can by integrated with any IP based phone system
Scanning:	Local and/or direct scan to hosted session
Printing:	Local print, Citrix auto-create, hosted print servers with direct IP printing
Software Licensing:	SPLA, client-owned licensing
For Application Hosting capabilities and details click here.

02

Infrastructure

	Custom Configure
App/Citrix Servers:	Build your own App/Citrix Server Farm
Mail Servers:	Exchange/Outlook, BPOS Exchange, Outlook/Gmail
File Servers:	Any web or Windows based application
Storage:	Any web or Windows based application, including custom application.
Web Servers:	Available
DB/SQL Servers:	Portal Mobile, customizable
SharePoint:	Can by integrated with any IP based phone system
Other:	Local and/or direct scan to hosted session
For Cloud Infrastructure capabilities and details click here.

03

The Portal

	Custom Configure
OS33 Portal features:	Limited / Full; toggled user by user depending on individual need
2-Factor Authentication:	Available per user
For Portal Desktop features and capabilities click here.

04

Collaboration

	Custom Configure
Mail:	Dedicated Exchange environment, Multi-tenant Exchange, BPOS, Gmail, mix and match
Archiving:	Available
SharePoint:	Fully integrated with Portal
Blackberry Synch:	Dedicated or multi-tenant infrastructure
ActiveSync	Dedicated or multi-tenant infrastructure
For Collaboration features and applications click here.

05

Security and Availability

	Custom Configure
Backup & Retention:	Hourly/continuous snapshots of file system, flexible backup frequency and retention, based on requirements
Exchange Replication:	Local, Cluster, and Standby
Server Protection:	Continuous Protection for any server, roll back to any point in last 48 hours (or more)
SQL Mirror:	DB mirroring in various modes: high performance, high safety, etc.
Distributed File System (DFS):	Customizable DFS
Disaster Recovery:	Customizable DR Plans
Off-site Replication:	Weekly, Daily, or Continuous replication
MPLS Network:	Available via multiple providers
For Security and Availability details click here.

06

Support

	Custom Configure
Support for:	Flexible support plans designed for front-line help desk, escalations only, support for Internal admins, etc.
Hours:	24 x 7 x 365
On-site Support:	On-site technician dispatched with guaranteed response time
Tech Acct Mgmt:	General account mgmt, dedicated TAM with weekly/monthly interaction
Project Mgmt:	Available for managing various client projects
For Support capabilities and details click here.