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The External iT solution includes:
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Guaranteed Delivery of All Applications
Productivity software (including
File Manager & Adobe Reader)
• Business applications
• Client/server applications
• Hosting of any win-based
application • All maintenance
& upgrades • Full laptop
& off-line support • 24
x 7 monitoring • Multiple
redundant application servers
• Fully supported printing/scanning
• Printing to PDF •
Ability to add applications
as needed*
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Fortune 500-Caliber Email & Groupware
Exchange® Server • Multiple redundant clustered mail servers • Spam filtering • Virus scanning • Blackberry & other PDA synchronization* • Advanced Email Archiving & Compliance* • Outlook Web Access • Generous mailbox quotas (500MB/2GB) • Automatic/manual email archiving • Monitoring & logging
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Unlimited User Support
Guaranteed quick response time • 24 x 7 x 365 availability** • Desktop Support • Wide support coverage (at home, traveling, etc.) • Incident tracking system with client reporting • Contracted escalation policy • Training for New Hires
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Top Data Center in the United States
Bulletproof
physical security • 24
x 7 monitoring of all equipment,
software and services •
Fire protection systems •
Power backup via diesel fuel
generator • UPS battery
backup • HVAC climate control
systems • Unlimited redundant
bandwidth • Disaster recovery
site
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Secure & Private File System
Flexible
file structure • My documents
/ public / departmental areas
• Access to local drives
• Custom directory permissions
upon request • No storage
restrictions* • Guaranteed
daily backup • Weekly off-site
backup • Unlimited data
restore • Complete privacy
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Easy IT Administration
Common administration
tasks via request or easy-to-use web interface:
adding & changing users & departments,
passwords, email addresses,
assigned applications, permissions,
access restrictions, etc. •
Custom changes by request •
Password control • Guaranteed
confidentiality of data •
Reporting
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* May affect pricing
** Non-critical issues not handled 12:00 - 7:00 AM EST
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Midsize Firms (More than 50 users)
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The External iT Solution offers the power, versatility, reliability and security of a Fortune 500 IT department, but at a fraction of the price.
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Fees are monthly based on quantity of users
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50-99 users
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100-174 users
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175+ users
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The External iT Solution with:
Desktop-level
Applications
(MS Office, Exchange/Outlook, ACT, Visio, Project, Publisher, MapPoint, or any other desktop-level windows-based application)
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$130 per user
- More Info -
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$110 per user
- More Info -
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$95 per user
- More Info -
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The External iT Solution with:
Desktop
+ Client/Server Apps
(All windows-based Accounting, ERP & CRM Applications, MS SQL Server, Sybase, Pervasive, Great Plains, Goldmine, MAS, or other comparable applications)
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$165 per user
- More Info -
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$135 per user
- More Info -
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$120 per user
- More Info -
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The External iT Solution with:
Custom
Applications
(All windows-based software: custom or off-the-shelf, browser-based applications, Web hosting, .NET, Flexible server configurations, MS SQL Server, Oracle, etc.)
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Software licensing
for front-end business applications
not included
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Small Firms (15 to 50 users)
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The External iT Solution offers the same power, versatility, security and reliability of a Fortune 500 IT department, but on a smaller scale.
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Fees are monthly based on quantity of users
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15-29 users
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30-49 users
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The External iT Solution with:
Desktop-level
Applications
(MS Office, Exchange/Outlook, QuickBooks, Peachtree, Visio, ACT, Project, Publisher, MapPoint, or any other desktop-level windows-based application)
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$150 per user (approx.)
- More Info -
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$140 per user
- More Info -
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The External iT Solution with:
Desktop
+ Client/Server Apps
(All windows-based Accounting, ERP & CRM Applications, MS SQL Server, Sybase, Pervasive, Great Plains, Goldmine, MAS, or other comparable applications)
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$225 per user (approx.)
- More Info -
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$195 per user
- More Info -
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The External iT Solution with:
Custom
Applications
(All windows-based software: custom or off-the-shelf, browser-based applications, Web hosting, .NET, Flexible server configurations, MS SQL Server, Oracle, etc.)
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Software licensing for front-end business
applications not included
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Pricing
