COMPANY DATA CENTER USER SUPPORT PARTNERS
OUR GUARANTEE
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Our Guarantee

What is External IT?
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Photo: A promise is only as good as its source
We commit to you. You don't commit to us.
Regardless of circumstance, we guarantee to uphold the following three commitments:

  1. When you try External IT, we take on the risk - not you.
  2. Cancel the service anytime - no long-term commitments.
  3. Your data is absolutely safe and private - no exceptions, ever.

We take on the risk - not you Every client relationship begins with a 45-day evaluation period. Use our service, get comfortable, and decide if you're pleased. If after 45 days, you're entirely satisfied with the results, only then will we begin billing. Take the first step and request a price quote, knowing that we won't bill you until you've tried out the advantages of outsourcing your IT risk free.

You're free to cancel anytime External IT guarantees that you'll be completely satisfied each and every day. There are no binding contracts or long-term commitments. Cancel anytime - without any downtime and without any cost. You'll have a written commitment from us to restore all of your systems back to their original condition if you ever decide to cancel for any reason.

Your data is absolutely safe The External IT Data Center offers our clients secure, state-of-the-art, dual coast data center facilities with controlled and monitored physical and data access. We employ rotational backups, redundant facilities, and real-time, fail-over, defined disaster recovery processes. Your data is always safe and secure. To ensure privacy, your data is stored in exclusive private client storage areas that are only accessible by members of your organization. Experience the benefits of IT outsourcing without losing security or control of your data.

Although your data physically resides on equipment that is owned by External IT, it is still your data. At anytime, you can move it, copy it to a local hard drive, delete it, or back it up. You have unfettered and unrestricted access to your data at all times. It's your data - not ours.