With External IT, your network will have security built into the infrastructure, from end-to-end. We do this in a number of ways. We use managed Cisco firewalls, enterprise-level security appliances and Tipping Point intrusion prevention systems.
Centralized security, single-sign-on capabilities, password controls
Centralized systems make our network infrastructure easier to secure. A single point of access, connected to your centralized permissions, ensures that all users are properly authenticated and only have access to appropriate applications and data.
Our built-in password management controls further strengthen security and facilities compliance, and adhere to government regulations. To keep you aware of routine changes, we incorporate expiring passwords, as part of our password tracking system, and change passwords on a regular basis. Access to a client’s private file storage area is restricted, and heavily tracked and audited for accountability.
Intrusion detection and prevention systems
Ten years
ago, it was "paranoia." Today, it's prudence.
External IT employs industry-leading Tipping Point IPS enterprise intrusion preventions systems to actively monitor all network traffic and to detect any attempt to log in or access resources without authorization.
Our Tipping Point intrusion prevention system is a network security device that monitors network and system activities. It reacts in real-time to block an unwanted behavior. When suspicious activity is detected, protective measures are taken and our technicians are notified immediately.
Our network-based Intrusion Prevention System operates in-line to monitor all network traffic for malicious code or attacks. When an attack is detected, it can drop the offending packets while still allowing all other traffic to pass from the Data Center through the network to the user.
Why we audit technicians
Whenever a support technician is working with a client’s resources, troubleshooting or resolving issues, their actions are logged by a tracking system. In the event of any suspicious behavior, a record exists to determine and remedy any possible wrongdoing.
To date, External IT has never encountered this type of incident.
