External IT

Given how easy it is for an online shopper to walk their fingers over to another site, it's imperative that every online business load its pages as quick as lightning, deliver performance as reliable as Summer following Spring, and operate with a level of security that's so high it could prompt hackers to seek another line of business. Performance standards for eCommerce have to be exceptional.

"It’s been an amazing transformation."

At External IT, we understand these, and other eCommerce issues very well. In broad terms, these are among the most important:

High availability. Our failover systems ensure that even if there were a catastrophic failure your business operations resume as quickly as possible. “Quickly,” as in you're unlikely to even notice it.

Disaster recovery and business continuity. Your website is your sales force. Your customer relations department. Your store. It's your everything. Losing orders is not an option.

Affordability. This has to be a given. In fact, controlling costs is one of the great advantages of cloud computing, particularly with the OS33 Portal.

Security. Your company data, and every transaction between your company and customers has to be absolutely secure. Secure from those who would steal the information, and secure from actual loss. To this end, you'll need the highest levels of physically security, encryption, password-protection, with ongoing professional oversight.

The fact that we serve such a wide range of industries, including eCommerce clients, means that we not only have a high level of technical expertise, we have a great body of industry-specific knowledge, acquired first-hand.

Imagine the make-over to your bottom line just by switching to a system where you only pay for the IT resources you use, where capital expenditures are nil, and where configuration management and upkeep costs are stable. And this is before you even factor in performance gains.

We're fortunate in that our clients are happy to do the boasting for us. You'll find them saying nice things right here: Testimonials

Disaster Recovery and Business Continuity. In the event of a Data Center failure, our system can redirect everyone to a pre-determined failover site. It’s business as usual with little to zero downtime. And we incorporate a more flexible and reliable technology than you would have with Hosted Desktop.

Hosted Desktop relies on a network router. Unlike the name might imply, a router alone is not very good at redirecting users to specific resources based on the application they request, their permissions, location and other circumstances. A Portal Desktop, like OS33, occupies the perfect space—between your staff and your servers. This makes it far more adept at handling these challenges.

We take backups, at minimum, once a day, and can have them run at whatever intervals you request including continuous replication.

As reliable as the sun coming up? We give it a run for its money.

High Availability. If you’re not up, you’re not in business. It’s no different for us. Small and midsize companies need IT that’s every bit as reliable as that empowering a global firm, and that’s exactly what we deliver to our clients.

External IT delivers ready access to the same set of applications, communication tools and data, regardless of where you or your staff are working, and regardless of which computer or computing device they’re working with.

If a local failure occurs, you can log into the system from a different computer or different location. All you need is an Internet browser and you’re back in business. You can go right back to the same point in your work process, without any loss of data.

We offer fault tolerant network infrastructure with synchronous mirroring, and continuous data protection for servers with 24 hour rollback. You have your choice of high availability SQL and Exchange deployments.

Anywhere, anytime access is our most fundamental benefit. Whether you’re at headquarters, a remote office, at home or on the road, our clients will attest that we’ll keep you connected. Our facilities boast an uptime of up to five nines (99.999). Less than perfect? Nobody is closer.

Affordability. Today, every business is being seriously challenged to control costs.

When you partner with External IT, you’ll leverage the power, scalability and flexibility of the OS33™ portal solution. What does this mean?

You can seamlessly access software applications, files, emails and collaboration tools—all while reducing, or even eliminating, the need to purchase, operate and maintain servers and storage.

You can mix and match our cloud services offerings to maximize your budget, while meeting your business requirements. And only the OS33 Portal Desktop has a full array of administration tools to greatly reduce your IT department workload for the many routine IT management responsibilities.

Our Managed Hybrid Cloud services allow you to tap into additional IT resources like Amazon EC2™ and Microsoft Azure™, and our continuous replication and standby solutions typically come in at 80% less than traditional disaster recovery.

Security. External IT protects companies with data centers and IT infrastructure that are, without question, among the safest in the nation. Twenty-four hour guards are supported by state-of-the-art biometric scanners and card readers. Our facilities themselves are secure against floods, fires, even earthquakes.

The OS33 Portal Desktop platform also makes it very easy for administrators to manage permissions. It’s the only platform with a self-service administration console to remotely manage all IT resources for every user.

The console gives you policy-based application access control to manage users, groups, applications, permissions, profiles, security and folder access rights.

While cloud computing has only become a major new IT management tool over the last few years, we’ve been providing these services to companies across the country, and overseas, for nearly ten.

This means that our team of Account Managers, technical specialists, and operations staff have already worked with hundreds of clients to cut their costs and give them a tangible competitive, IT edge.

When we talk with you, we not only want to address your basic IT requirements, but discuss how we can give you an industry-specific advantage. That’s really the heart of what External IT cloud computing is about.

To discuss how we may be able to give you a competitive advantage, click: Get Started.